We are now on our summer shipping schedule. During the off season we only ship on Tue. for Wed. delivery, and we only ship cakes as a “Kit”. Kits are cakes that need to be iced by the recipient. If you need a cake on another day please call the shop and we will do our best to accommodate you.
Caluda’s King Cake proudly serves the New Orleans metro area. We operate out of a 10,000 sq. ft. bakery, creating a wide variety of delicious king cakes for locals and visitors alike. Choose from traditional Mardi Gras King Cake favorites like cinnamon, strawberry, or cream cheese, or try one of our non-traditional cakes like the Caramel Kringle Cake or Praline King Cake. Pop in and get your fix. We offer weekly specials during Mardi Gras season featuring specialty flavors like Maple Bacon Praline and Bananas Foster.
Your cake is baked the night before it is shipped by Fedex using “Standard” NextDay shipping.
Satuday shipping gets bumped up to “Priority” at an extra charge to you and some rural areas get bumped up by Fedex to “Priority” as well.
Please make sure you look at the delivery date you choose in the check out process. The calendar will give you the next available day which may be 2 to 5 days from the current day. So just because you order a cake today dose not mean it will arrive tomorrow.
We ship VIA “Next Day “service but we don’t ship the cake today for arrival tomorrow.
Due to Covid19 FedEx no longer can guarantee there service deadlines at peek service times like king cake season or due to weather events that are an Act of God.
So all though we ship next day or 2nd day, Caluda’s King Cakes can not be responsible for Fedex delays. Fedex will not issue a refund on cakes that arrive late. They still honor refunds for damaged cakes and/or missing cakes. They are still a very reliable service and we haven’t had many issues since they changed there policy.
We can not file claims for you on late cakes or cakes that didn’t arrive. You need to go to fedex.com and file a claim yourself.
If you have a damaged cake in which the box is visibly damaged or the cake is slammed to one side, please take photos and you can make a claim yourself and get the refund or you can send them to us at email@example.com and we can file a claim and issue a refund if it is approved. It is more expedient if you file a claim directly with FedEx.
ACT OF GOD: In the event we have an Act of God events like the freeze that took place this year. We are not equipped to file that many claims and Fedex is not usually issuing any refunds for minor damage at this time. But you may still apply for it your self. Instructions here